Magento uses a module loader (RequireJS) to load JS scripts on the website. That means that the default installation option we suggest - i.e. pasting a <script> block with the widget code anywhere on the page - may not work for you.

Luckily, the workaround is pretty straightforward.

Step 1. Create a new JS script satismeter-widget.js in the directory you keep your other scripts - e.g. app/code/Magento/Theme/view/frontend/web/js and fill it with the following content:

define([""], function () {
writeKey: "WRITE_KEY"

Replace the WRITE_KEY with your project's write-key, which can be found in Settings > Integrations > API Keys.

You can also add user data - user ID and user traits - to the satismeter function call, like in the example below:

define([""], function () {
writeKey: "WRITE_KEY",
userId: "1234",
traits: {
name: "John Doe",
email: "",
createdAt: "2020-10-25T12:55:15.953Z"

Step 2. Add the script to your RequireJS config dependencies - e.g. app/code/Magento/Theme/view/frontend/requirejs-config.js. Your script might have a different path, depending on your project structure.

var config = {
// ... the rest of the config
deps: [
// ... the existing dependencies

Now the script should be loading with the rest of the dependencies and once it is loaded - check the targeting and show the survey to the user.

If you still struggle with the setup, please let us know and we will help you set this up.

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