With direct integration SatisMeter can send verbal feedback of your customers directly into Slack. You can see your customers name, his response, verbal feedback and his email address at the end of the message.

  1. To integrate with Slack go to Settings / Integrations / Slack in SatisMeter and click the Add to Slack button.
  2. Select which channel we can send the feedback to, and click Authorize.

The integration should be up and running!

Or you can use the AdRoll setup using Zapier, that enables you to have custom pictures and link to Customer Intercom profile: http://plc.vc/how-we-use-nps-slack-intercom

Did this answer your question?